What should I do if my Ear (stick) keeps disconnecting?

If you earbuds keep disconnecting, try the following: 1. Make sure your device is not too far from the earbuds. It should be within 10 meters (33 feet). 2. Try moving indoors. Environment might affect the signal when outdoors. 3. Remove any major obstacles between your device and the earbuds. 4. If the problem persists, reset the earbuds.