Why doesn't my Ear (stick) automatically reconnect after opening the charging case?

  1. It could be that the device in use is not the most recently connected. Ear (stick) will automatically reconnect to the most recently connected device. In this case, reconnect to the Ear (stick) on your device.
  2. Pairing with Ear (stick) may have been cancelled on your device. Please set Ear (stick) to pairing mode and connect again.
  3. Clean the charging contact points of Ear (stick) and the charging case to ensure that Ear (stick) can detect when the case is open.
  4. Place Ear (stick) inside the case, charge them to a suitable level, and then try again. If the issue cannot be resolved, take your device and proof of purchase to an authorised Nothing Service Centre for assistance.