Skip to main content
Why are my earbuds failing to charge?
- Check if there is any dirt inside the earbud and the pin.
- Lightly shake the case to ensure the earphone and pogo pin is closely aligned, and check to see if it works.
- Put the earbud in the charging case, close the lid and connect the charger for 10 minutes. Check to see if it works.
- Open the case and long press the pair button for 10 seconds. Wait until the notification light is on and try again.