1. Open the pull-down menu or check in the CMF Watch app to confirm if the raise-to-wake feature is enabled. 2. Press the button on the Watch Pro to enter Settings--System Menu, then click Restart. Or, press and hold the button, then click Restart and check again. 3. To experience the latest firmware features, you can upgrade the firmware to the latest version in the CMF Watch app. To do this, open the CMF Watch app, go to the Device page, and click Device Upgrade. 4. If the above steps do not resolve the issue, press the button on Watch Pro to enter Settings--System Menu. Click Reset. Then, check again to see if the issue is resolved.