This issue may be caused by several factors. Please follow the steps below to troubleshoot: 1. Do Not Disturb is still enabled. --To check if Do Not Disturb mode is enabled, open the control center pull-down menu on your Watch Pro or in the CMF Watch app. 2. The notification settings in the app are not configured correctly. --Check whether the "Only display notifications when phone screen is off" option is enabled in the "Notifications" settings in the CMF Watch app. If it is, disable it and check again. --In the Display or Notifications settings on your phone, check whether the Wake Up Screen for Notifications feature is enabled. If it is, disable it and check if the issue is resolved. 3. If the settings are correct and the issue is still not resolved, press the button on the Watch Pro to enter Settings--System Menu, then click Restart. Or, press and hold the button, then click Restart and check again. 4. To experience the latest firmware features, you can upgrade the firmware to the latest version in the CMF Watch app. To do this, open the CMF Watch app, go to the Device page, and click Device Upgrade. 5. If the above steps do not resolve the issue, press the button on Watch Pro to enter Settings--System Menu. Click Reset. Then, check again to see if the issue is resolved.