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What is the battery life of the Neckband Pro?
When in music mode with ANC mode turned off, the earphones play music back for up to 37 hours. When in music mode with ANC/transparency mode turned on, the earphones play music back for up to 23 hours. When in music mode with Transparency Mode on, the earphones play music back for up to 22 hours. When in call mode with ANC turned off, the earphones can be used continuously for up to 20.5 hours. When in call mode with ANC turned on, the earphones can be used continuously for up to 18.5 hours. When in call mode with Transparency Mode on, the earphones can be used continuously for up to 19 hours. Testing conditions: AAC mode, music playback at 50% volume. Charging and battery tests are based on testing conducted by Nothing (at a temperature of 25°C or 77°F). Actual battery life depends on factors such as volume, frequency, output source, environmental interference, product features and usage habits. Actual experience will vary based on individual usage.
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Does the Neckband Pro support fast charging?
With a 10-minute charge, the earphones play music back continuously for 18 hours. With ANC turned on, the earphones provide 11 hours of continuous music playback. Test conditions: Music playback in AAC mode at 50% volume. Charging and battery tests are based on experiments conducted by Nothing (at a temperature of 25°C or 77°F). Actual battery life is influenced by factors such as volume, frequency, output source, environmental interference, product features and user habits. Actual experience will depend on individual usage.
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Does the Neckband Pro support wireless charging?
The Neckband Pro doesn't support wireless charging. Please charge the earphones with a Type-C cable.
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What is the battery capacity of the Neckband Pro?
220mAh
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Does the Neckband Pro support dual connectivity?
Yes, the Neckband Pro support this feature. To enable it, download and install the Nothing X app. Once it's been installed, navigate to the Device Settings page and configure the Dual Connection settings.
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Is the Neckband Pro waterproof and/or dustproof?
The headphone is rated IP55 (5 dustproof, 5 waterproof) based on the IEC 60529 testing standard, under controlled laboratory conditions. The dustproof and waterproof functions are not permanently guaranteed, and protective performance may decrease due to factors such as daily wear and tear or device aging. Avoid charging the Buds in damp conditions. The Neckband Pro is not designed for water sports such as swimming and should not be worn during showers. In the event of intense physical activity, heavy sweating, or exposure to moisture while you wear the Neckband Pro, wipe them clean with a soft, dry, lint-free cloth and store them properly. Do not attempt to expedite the drying process by using heat or compressed air on the Neckband Pro. Note: damage caused to the Neckband Pro by immersion in liquids is not covered under the warranty.
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How do I download the Nothing X app?
1. If using an Android device, download the Nothing X app by searching for it on Google Play. If using an iOS device, download the Nothing X app by searching for it on the App Store. 2. You can also download the Nothing X app by visiting our website and scanning the QR code: https://intl.nothing.tech/pages/nothing-x-app-download. The QR code is also available in the user guide inside the packaging or on the packaging box; simply scan it and download the app.
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How do I operate the control functions on the earphones?
Operations Smart Dial Long press: Switch between Active Noise Cancellation and Transparency Mode. Press: Pause/continue music when music is being played. Answer or hang up a call. Double press: Play the next song. Reject an incoming call. Triple press: Play the previous song. Rotate: Anticlockwise rotation: Decrease volume. Turn clockwise: Increase volume. *Additional options available in the Nothing X app. Optional functions: skip back, skip forward, switch noise cancellation mode and wake up Voice Assistant.
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How do I switch between the noise cancellation modes?
Long-press the Smart Dial to switch between Active Noise Cancellation and Transparency Mode. You can also change between the different noise-cancellation modes in the Nothing X app.
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How do I adjust the volume on the Neckband Pro?
Rotate the Smart Dial to adjust the volume: Anticlockwise rotation: Decrease volume. Turn clockwise: Increase volume. Optional functions: skip back, skip forward, switch noise cancellation mode and wake up Voice Assistant. Additional options available in the Nothing X app.
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How do I reset the Neckband Pro?
After separating the left and right earbuds, simultaneously press and hold the Smart Dial and function button for 5 seconds. The reset is completed when the indicator light flashes red for 2 seconds.
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How does the Neckband Pro's dual-connectivity feature work?
1. When the charging case is opened, the earphones will automatically power on and reconnect. 1.1 If you have less than two devices connected and the Buds are powered on, they will auto-reconnect in the state of dual connectivity. The reconnect targets the last two connected devices. If it's the first time the earphones are enabling dual connectivity and there are no previous reconnect records, the earphones will stay in single-device connection mode (no pairing occurs and the pairing process for new devices needs to be manually triggered by the user holding down the button). If the earphones fail to reconnect to other devices, they will remain in single-device connection mode (no pairing). 1.2. If the earphones are out of range, auto-reconnection will only work for the phone that was out of range. 1.3. Auto-reconnection will not be triggered when the earphones are in an active state (during a call or music playback). 1.4. If the earphones are in the process of auto-reconnection and in an active state (during a call or music playback), the earphones will pause the auto-reconnect for 5 seconds. If the active state is exited within the reconnect timeout, the earphones will resume the paused auto-reconnect until the reconnect timeout is reached (calculated from the first auto-reconnect trigger). 2. Connection priority (connection snatch): When in dual-connectivity mode, the earphones can be snatched by another device and the following applies: 2.1. When neither of the two connected phones is in music playback state, the earphones will disconnect from the initially connected phone and connect to the device initiating the connection snatch. 2.2. When the earphones enter pairing mode with a new device, and if they are currently connected to two devices, the earphones will disconnect from one of the connected devices during the pairing process. After one of the devices has been disconnected, it becomes discoverable and can be connected to the new device. 2.3 If the earphones are currently connected to two devices, and a third device with a connection record initiates a connection snatch, the earphones will disconnect from one of the connected devices. After disconnecting from one device, it can be snatched by the third device initiating the connection snatch. Note: 1. Music playback: 1.1 If one of the two connected phones is in the music playback state, the earphones will disconnect from the phone not in the music playback state and then connect to the device initiating the connection snatch. 1.2 If both phones are in the music playback state, the earphones will disconnect from the phone that is not producing sound (i.e. the device in a muted music playback state) and connect to the device initiating the connection snatch. 2. Call State: 2.1 If any of the two connected phones is in a call state, connection snatching will not occur.