Product Feature

We recommend you manually restart your phone once a week. This helps the phone self-repair.

- Dual cards can support two SIM cards at the same time, e.g. SIM cards of two same or DIFF operators.
- Dual SIM means that two phone numbers can be used in a phone at the same time.
- Dual SIM Dual Standby means that the two phone numbers can be in Standby Mode at the same time, but cannot perform Call or Data Access at the same time.

1. Ensure you're not in a congested network area.
2. Try calling a different contact to see if the problem still occurs.
3. Try a different SIM card.

USB OTG (USB On The Go) is a standard that enables mobile devices to talk to one another. Traditionally mobile devices could only connect to a Mac / PC by USB, but USB OTG makes it possible for devices to connect directly to each other. USB OTG can help you read the data from the U disk, charge the phone at a low current, etc.

The status bar is at the top of the phone display screen, where you can see different icons: time, battery percentage, etc.

Swipe down once from the very top of the screen to access quick access. Swipe down twice for the control centre. It will give you instant access to the data network, WiFi, airplane mode, hotspot, Bluetooth, etc.

We recommend you back up important data before sending your phone to the service center to prevent any potential loss of important information during the repair.

USB debugging is a developer mode for the phone to communicate with the PC over a USB connection. It allows a device to receive commands and files from the PC and allows the PC to pull crucial information like log files from the Android device. The USB debugging mode is off by default.

Data roaming refers to the use of data services through a network that doesn't belong to the user's home region – such as browsing the internet, watching videos or sending emails on a phone while abroad. As data traffic is conducted over a foreign network, the fees are typically higher; ensure you confirm the costs in advance with your home carrier.

Note: to use data roaming, you need to enable the data-roaming feature beforehand (Settings > Network & internet > SIMs > Roaming).

Bluetooth tethering is a method of sharing your phone's internet connection through Bluetooth.

To use it:
1. Go to Settings> Network & Internet> Hotspot & Tethering, and toggle on Bluetooth Tethering.
2. Enable Bluetooth for the other device, pair the device, and connect your phone to the WiFi with network access.
3. On your device, go to Settings> Bluetooth and tap the paired device.
4. Toggle on Internet access.

Note: Tethering works when your phone is connected to the Internet via mobile data or a WiFi network.

If your phone is lost, we suggest you call the police for help as soon as possible.

You can also use the Nothing Find My Device function. To enable it, go to Settings>Security>Find My Device.

Requirements:
1. If you lose your phone, you need to log in to your Google account and enable the Find My Phone function.
2. The lost mobile phone is turned on.
3. The lost mobile phone is using data network or wireless network.

No, as long as the phone is turned on and the network is normal, you can log in to any computer to use the Find My Phone feature.

Find My Phone provides you with basic location services. After it is turned on, you can find the approximate location of your device and ring it. You must keep phone switched on, with the network turned on, and enable Find My Phone.

Tip:
If your lost phone is not turned on or Find My Phone is not enabled, you can contact the police for help as soon as possible. Freeze account information such as bank cards and Google Pay immediately to avoid more property losses.