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How-to

  • How do I restrict apps from using network data in the background?

    Long-press the app icon on the home screen and select App info > Mobile data & WiFi to disable background data.

  • How do I switch between 4G and 5G?

    Go to Settings > Network & internet > SIMs and choose the corresponding SIM card. Then select Preferred network type to switch to the network type you want.

  • How do I reset my lock screen password?

    To protect user privacy and information security, the lock screen password uses an irreversible algorithm. It does NOT support resetting lock screen passwords. You must reset it by restoring your phone to factory defaults, which will erase all data you stored on your Nothing device. You may need to contact or visit your local Customer Support for further assistance.

  • How do I clean up storage space?

    One-tap optimisation: Go to Settings > Storage > Free up space > Clean, and your phone will detect and remove hidden temp (temporary folders or files), cookies and cache files generated. Clean by classification: Go to Settings > Storage > Free up space > Clean > Internal and remove the file you want from the phone.

  • How do I check my data usage?

    Tracking how much data you use per day or month can help you avoid exceeding mobile data. Go to Settings > Network & internet > SIMs and choose the corresponding SIM card. You can check the total data usage or choose App data usage to view which app you've used when.

  • How do I enable airplane mode?

    When airplane mode is on, your phone's wireless functions such as WiFi, Bluetooth and cellular data will be turned off by default. Go to Settings > Network & internet > Airplane mode and enable it. Alternatively, swipe down from the top of your screen to open the control centre and then tap the Airplane Mode icon.

  • How do I clean up a file?

    Swipe up the screen and open the application drawer. Open the Files app and choose what you want to clean. You can also download a clean-up app to help with file cleaning. Note: installing third-party cleaning apps may cause power consumption issues and other problems.

  • How do I switch data used from SIM1 to SIM2?

    Go to Settings > Network & internet > Internet, select the corresponding SIM card and enter the Mobile data settings to enable / close. You can choose to enable / disable mobile data.

  • How do I clear browser history?

    1. Go to the Browser app > Menu > History > Clear browsing data. Select the records to be deleted, tap [Clear data] to select the time period: last hour / last day / all. 2. Go to the Browser app > Menu > Settings > Privacy and security page, check the Clear browsing data and tap [Clear data] to remove all browser records.

  • How do I set the time on my screen?

    1. Go to Settings > System Date & time to access time settings, including the 24-hour system, and double tap it. 2. Open the clock app, tap More in the top right corner, select Settings > Change time and go to the Date & time settings. Features: 1. 24-hour system: the clock defaults to the 24-hour system. If the 24-hour system is unselected, the time will be displayed in the 12-hour system. 2. Time zone: you can choose to set the time zone and time manually or automatically.

  • How do I access geographical settings for photos?

    Go to Camera > Settings > Save location. Note: first check the status of the wireless network or data network, and then open the GPS to take the photo.

  • How do I send images with MMS?

    In the SMS app, tap the attachment icon and upload the image. It'll send over data network or WiFi.

  • How do I use VoLTE (Voice Over LTE) video calling?

    Follow the below steps: Go to Contact and tap the contact you want to have video call with. Then tap the video call icon on the right side of the contact. Note: 1. Both parties need to support the VoLTE(4G Calling) function and video call function. 2. VoLTE needs to be activated for you by the network carrier. 3. VoLTE needs to be enabled on your phone. 4. VoLTE needs to be supported by your local network. 5. Both of you need to be in the same VoLTE network (Jio and Jio, Vodafone and Vodafone).

  • How can I extend my phone's battery life?

    See our tips below: 1. Charge your phone regularly. Don't deplete your phone's battery before charging. Doing so frequently will reduce the life of the lithium battery. 2. Charge at a suitable temperature. The ideal temperature for charging is between 15°C and 35°C. 3. Use the original charger. The original charger and cable ensure a stable output of voltage and current, guaranteeing charging speed and safety. Inferior chargers and cables may have hidden safety hazards. 4. Avoid using your phone when charging. 5. Use a slim phone case for charging or, if using a thick case, remove it for charging. This is to avoid additional heating as the phone charges. 6. Avoid overcharging. If your phone is fully charged, the charger will be maintained in a full power state. This may cause battery deformation and leakage of fluid. The battery performance will also be significantly reduced. Don't charge your phone for more than 12 hours. Unplug the charger when the phone is fully charged. If you aren't using your phone for a long time, shut your phone down at around 40-80% power, place it in a cool and dry place and charge it regularly.

  • How do I enable battery saver on my Phone?

    Swipe down twice from the top of the screen to access the expanded Quick Settings. Press the pencil icon, drag the Battery Saver tile up from the hidden tiles, and toggle it on. You'll also receive a prompt you to turn on battery saver when the battery of your phone goes below 15%.

  • How do I activate Find My Device on my Phone?

    Find My Device will be automatically activated after you log into a Google account. However, the location can only be accessible if location services are toggled on. For more information, go to Settings> Google> Find My Device.

  • How do I maintain my Phone?

    Physical appearance: 1. Use a protective case, leather case, film, etc. to protect your phone. 2. Don't use excessive force on your phone and avoid bumping it with sharp or hard objects. 3. Ensure your phone doesn't get squeezed in tight pockets. 4. Pay attention to the use environment: don't keep your phone close to impurities, iron powder, and dust particles; don't let it come in contact with liquids and moisture; don't place it in cold environments or close to air conditioners. Performance: 1. We recommend charging your phone when it's on low battery. You don't need to recharge the battery every time. When charging your phone, use a safe and compliant charger and data cable to charge, and use the original battery. 2. We don't recommend to ROOT the firmware or OS on the phone. 3. Avoid using your phone while charging. 4. Don't use your phone for too long in the heat.

  • How do I transfer data from my existing mobile phone (iPhone) to Nothing Phone?

    Switch from an iPhone to a Nothing phone Step 1: Get ready to set up your new Nothing phone. Make sure you have the following items: 1. Your fully charged iPhone on the latest software and its charging cable. 2. Your new, fully charged Nothing phone. 3. A good WiFi connection. Important: we recommend using a Google account to ensure you can download apps and can get all content copied to your new device. Step 2: Prepare your iPhone On your iPhone, turn off iMessage and FaceTime. 1. While your SIM card is still in your iPhone, go to Settings > Messages > Turn off iMessage. 2. Then do the same for FaceTime. Go to Settings > FaceTime > Turn off FaceTime. 3. If you have other Apple devices, deregister your phone number from them too. You can continue using iMessage, but make sure your phone number isn’t still registered on those devices. If you already removed your SIM card, ask Apple to deregister your phone number with iMessage. Step 3: Insert your SIM card and connect to WiFi Now you're ready to set up your new phone. Turn on your Nothing phone and tap → in the setup wizard. You can change your phone’s language here, too. If you have a SIM card, insert it now and then connect to a WiFi or mobile network. If not, the data won’t copy from your old device to your new one. Step 4: Connect the phones When Copy Apps and Data appears on your screen, tap Next. 1. Turn your iPhone on and unlock it. Get the iPhone cable to charge your phone. 2. Plug the smaller end of the cable into your iPhone and the larger one into your Nothing phone. 3. On your iPhone, confirm it's OK to connect. 4. On your Nothing phone, enter your Google account password, and tap Sign in. When you copy data using a cable, your texts, photos, contacts, most apps and music will transfer. Step 5: Copy your data If you don’t want to transfer specific data, uncheck the box next to it. When you’re ready, tap Copy. Once your data is copied to your Nothing Phone, tap Finished. If one of your apps didn’t transfer, you can download it through the Google Play Store. Note: depending on how much data your phone has, the transfer can take anywhere between a few minutes to over an hour.

  • How do I transfer data from my existing phone (Android) to Nothing Phone?

    Switch from an Android to a Nothing phone Step 1: Get ready to set up your new Nothing phone. Make sure you have the following items: 1. Your fully charged Android phone on the latest software. 2. Your new, fully charged Nothing phone and its charging cable. 3. A good WiFi connection. Important: we recommend using a Google account to ensure you can download apps and can get all content copied to your new device. Step 2: Insert your SIM card and connect to WiFi. Once you're ready to set up your new phone, turn on your Nothing phone and tap → in the setup wizard. You can change your phone’s language here, too. If you have a SIM card, insert it now. Then connect to a WiFi or mobile network. If not, the data won’t copy from your old device to your new one. Step 3: Connect the phones When 'Copy apps and data' appears, tap Next. 1. Turn your Android phone on and unlock it. Get the cable you use to charge your Nothing phone and connect the two phones. 2. On your Android, confirm it’s OK to connect. 3. On your Nothing phone, enter your Google account password and tap Sign in. 4. When you copy data using a cable, your texts, videos, contacts, calendar and music will transfer. Step 4: Copy your data If you don’t want to transfer specific data, uncheck the box next to it. When you’re ready, tap Copy. Once your data is copied to your new Nothing phone, click on Finished. If one of your apps didn’t transfer, you can download it through the Google Play Store. Note: depending on how much data your phone has, the transfer could take a few minutes to over an hour.

  • How do I block / blacklist numbers on the Phone?

    1. Open the Phone Dialer app and tap the three-dot icon to the right of the search bar. 2. Next, go to Settings > Blocked numbers > Add a Number and block incoming calls and messages from the newly added number.

  • How to enable call waiting on the Phone?

    1. Open the app and click on the three-dot icon on the right side of the search column. 2. Go to Settings > Calling accounts > Additional settings and turn on the 'Call waiting' feature.

  • How do I turn on / restart the Phone?

    There are two ways to do so: 1. Combination keys Press and hold the Volume up and Power button at the same time to bring up the operation interface, which offers four options: Emergency, Lockdown, Power off and Restart. Click on Power off or Restart to turn off or reboot your phone. 2. Control center panel Slide down the status bar and pull down the control center panel, click the icon in the bottom-right corner to bring up the operation interface, with the same four options: Emergency, Lockdown, Power off, Restart. Click Power off or Restart to turn off or reboot your phone. Note: if the phone is frozen and the screen is unresponsive, you can force a shutdown by holding the power button for 15 seconds, or force a restart by long-pressing the power button for 15 seconds or more.

  • How do I connect Nothing Ear to the Phone?

    1. The Fast Pair feature launches on the Nothing Phone when you open an unpaired Nothing Ear case with the buds inside. Navigate through the Fast Pair setup to finish the pairing. 2. If Fast Pair doesn't appear, go to Settings > Connected devices > Pair new device to search for Nothing Ear. For more details, please refer to the Ear manual.

  • How do I eject the SIM tray on the Phone?

    Insert the provided SIM card remover tool into the hole next to the SIM tray, located on the bottom of the phone.

  • How do I record on the Phone?

    Launch the camera app and click on the video option on the mode selection bar.

  • How do I delete a Google account in the system?

    Go to Settings > Passwords, passkeys and accounts > Accounts for Owner. Tap the account you want to delete to open a new page, and tap Remove account to delete it.

  • How do I set my lock screen password?

    Go to Settings > Security & privacy > Device unlock > Screen lock. Choose your preferred screen lock method: Swipe, Pattern, PIN, or Password. Note: If you or someone else enters a wrong passcode multiple times, your device will be temporarily locked.

  • How do I set and use the passcode on the Phone?

    Go to Settings > Security & privacy > Device unlock > Screen lock to choose your preferred unlocking method. Note: To use Fingerprint or Face unlock, you need to set a pattern or PIN first.

  • How do I add the Nothing Ear widget to my home screen?

    You can access the Nothing Ear widget by long-pressing on an empty space in the home screen and selecting Widgets in the pop-up menu. Next, scroll down to the Nothing X widget and drag the widget out to the home screen.

  • How do I use Google Assistant to activate the Glyph interface?

    The Phone does not support using Google Assistant to activate the Glyph interface.