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Does the Earbuds support LE Audio?
Not Support
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Does the Earbuds support Microsoft Swift Pair?
Support
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Does the Earbuds support Google Fast Pair?
Support
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What is ENC?
ENC stands for Environmental Noise Cancellation. It is specially tuned to remove unwanted background noise while using the microphone for calls. For your microphone, ENC ensures others won't hear your background noise when speaking.
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Does the Earbuds support custom EQ?
Support
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What is the shell made of?
Plastic housing, silicone ear tips and stainless steel hinges. The plastic exterior is durable, UV-resistant and impact-resistant. Both earbuds and charging case are plastic on the outside.
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How to Reset the CMF Buds Neo
Please wear both earbuds, then press and hold both touch areas at the same time for 10 seconds to perform a factory reset
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How to Pair with a New Device
Please wear both earbuds, then tap and hold both touch areas at the same time for 5 seconds to enter Bluetooth pairing mode.
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If a pair of Earbuds is connected to two mobile phones, which device will be controlled by the gesture control function?
If the Earbuds are currently outputting sound from a certain mobile device, pressing the control buttons will control that device; if the Earbuds are in a non-playing state, the control buttons will control the last connected device or the last device that played sound through the Earbuds.
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How to wake up the voice assistant using Earbuds
The default gesture controls of this product cannot activate the voice assistant. You can enter the Nothing X App, select the left ear or right ear in the control settings, and set the tap/long press or double tap and hold gesture to activate the voice assistant. Once the settings are completed, you can activate the voice assistant through the corresponding gesture.
For more information about operational functions, you can download the Nothing X App, which is available for search and download in the Google Play Store and the Apple App Store. -
How to trigger control gestures on Earbuds
Please make sure you accurately touch the sensing area. The touch-sensitive zones are located on both lower sides of the ear stem or the circular mark on the upper part of the ear stem. You may refer to the user manual included in the package for exact positions.
Note: The touch sensor is highly sensitive. Avoid touching the sensor area accidentally in advance to prevent false triggers and misoperation recognition. -
How to handle incoming calls when a Earbuds is connected to two mobile phones?
1. After the Earbuds have established connections with two mobile phones and neither of the phones is in a call state:
1) When either mobile phone receives an incoming call, the Earbuds will play the sound of the phone that is receiving the call.
2. After the Earbuds have established connections with two mobile phones and exactly one of the phones is already in a call state:
1) When the non-calling mobile phone receives an incoming call: the incoming call ringtone of the local mobile phone can be heard through the Earbuds, and the Earbuds buttons will prioritize controlling the phone that is receiving the incoming call; if the current call is ended, the Earbuds will switch the audio channel to the phone that is receiving the incoming call.