Functions & Settings

Option 1:
1. Swipe up on the home screen to open the drawer app list, then swipe right in the drawer to access the hidden icons page.
2. Click Edit to hide icons you do not want to display on the desktop and drawer.

Option 2:
1. Long-press on an empty area on the home screen > Home settings > Hide app icons > Edit hidden icons.
2. After editing the icons you want to hide, swipe right in the drawer to access the hidden icons.

Phone (2a) can connect to a car via Android Auto if the car supports this. Please contact the car service provider to check compatibility first.

Go to Settings > Connected devices > Connection preferences > Android Auto, and connect your phone to the car via a USB cable.
1. Turn on USB debugging (enter *#*#3424#*#* on the dial pad).
2. Allow permission of the pop-up requests on the phone.
For most compatible cars or aftermarket stereos, you only need to connect your device to the car through a USB cable. If your car display can be connected wirelessly, please ensure you first pair your phone with your car's bluetooth for setup. Your phone will then automatically connect to the car, or the Android Auto application icon will appear on your car display.

Please note:
1. If the phone is only in the charging state after connecting or the connection can't be established, change the USB cable or restart the phone to reconnect to the car.
2. If Android Auto can't be used after connection, check whether the built-in software for car screen mirroring is the latest one, and update Android Auto to the latest version in the Google Play Store.

Phone (2a) supports the App Locker. Once it's enabled, you need to verify the privacy password (or fingerprint) to protect application privacy.

Since Nothing OS2.0.0, you can enter Settings Apps App locker and add the corresponding third-party applications to the application list for encryption.

Phone (2a) supports cloned apps. They're in a cloned system independent of the main system, which can provide you with a safe and convenient experience, meeting the needs of work, entertainment, life partition and privacy protection.

Since Nothing OS 2.0.0, you can enter Settings > Apps > Cloned apps and add the corresponding third-party applications to the application list for Cloning.

Unfortunately, Phone (2a) doesn't support battery share.

Please try the below:

1. Go to Settings > System > Date & time and adjust the time manually.
2. Go to Settings > Apps > See all apps > Clock > Storage & cache to clear the storage.

If the issue persists, contact our Customer Support for further assistance.

Please try the below:

1. Ensure Face Unlock is enabled.
2. Remove the exsiting face data, add a new face data and then test again.
3. Restart the phone.
4. Back up the phone data and reset the phone to factory settings. Then set up the Face Unlock again.

If the issue persists, please contact our Customer Support for further assistance.

Please try the below:

1. Check vibration settings:
Go to Settings > Sound & vibration > Vibration and toggle on Vibrate for Calls and Notification vibration/Touch feedback.
2. Press the volume key to enter the ringtone Volume settings. Click the ringtone icon and check whether the vibration is on.
3. Reboot the phone and try again.
4. Back up all data and restore the phone to factory settings.

If the issue persists, please contact our Customer Support for further assistance.

Please try the below:

1. Third-party themes or plug-in won't have app icons on the home screen, so check the download files for them.
2. Restart your phone to refresh your home screen.
3. Uninstall and reinstall the app in question.
4. Swipe up the home page to open the application center and long-press on the app to drag it to the home screen.

Check your backup data by going to Settings > System > Backup and choose Backup details > Google account data to ensure contacts are enabled. Once enabled, the contact information will automatically be synced to the cloud providing the network is stable.

Note: please backup your data regularly to avoid losing it.

The issue may be to do with:

1. Network abnormalities
Change the network and try again.

2. Insufficient storage space of Google Photos
Empty the cloud storage space with the following methods:
1) Go to Google Drive, delete invalid files and clean up the storage space.
2) Go to Google Photo > Library > Trash > Select picture > Permanently delete, release space.
3) Go to Google Photo > Avatar in the upper right corner > Account storage > Review and Delete to delete invalid files.
3. Expand Google storage space. Go to Desktop > Google Drive > More in the upper left corner > Buy storage. Choose your preferred package; it'll need paying for.

If the issue persists, contact our Customer Support for further assistance.

The issue might be to do with:

2. The network congestion of your operator, which may cause delays in receiving SMS.
3. The recipient's mobile phone memory, which may be full.
4. Time. If the recipient has been out of the service area for a long time, the SMS may have timed out and been deleted by the SMS centre.
5. Sensitive words, which may have been deleted by the operator in the SMS Centre.

Confirm the SMS number is correct and contact our Customer Support for further assistance if the issue persists.

Please try the below:

1. Ensure the SIM card's GPRS Traffic is on.
2. Check if the network signal in your area is working properly.
3. Use a different SIM card to see if can download MMS and rule out a defective SIM card.
4. If the MMS still cannot be downloaded after above steps, try restoring to factory settings after backing up important data.

If the issue persists, please contact our Customer Support for further assistance.

Please try the below:

1. If you're indoors or around high-rise buildings, move to an open outdoors space for better GPS signal.
2. Ensure your phone is updated with the latest map data when connected to the WiFi.
3. Ensure location services are turned on.
4. Restart your phone to rule out positioning failure due to a software problem.
5. If the GPS locating function fails for a long time, it may be caused by hardware errors, which require inspection and repair.

If the problem persists, please contact our Customer Support for further assistance.

Please try the below:

1. This may be due to slow network speeds. Try watching the video using WiFi.
2. Try a different video source.
3. Download and install the Adobe Flash Player plug-in.
4. Try using a different browser.
5. Confirm mobile data is turned on and whether your data package has exceeded its limit.

If the issue persists, please contact our Customer Support for further assistance.

Please try the below:

1. Insert a valid SIM card to the phone and enable the data network or connect to the wireless network.
2. If your phone is connected to the network, restart it and try again.

If the issue persists, please contact our Customer Support for further assistance.

Please try the below:

1. Check in Settings > Glyph Interface that the Glyphs are turned on.
2. Check the time is set correctly. Go to Settings > Glyph Interface > Bedtime schedule.
3. Restart the phone.

If the issue persists, please contact our Customer Support for further assistance.