Account Safety

To request permanent deletion or deactivation of your account, please contact our customer support team. We’ll guide you through the process securely.

You can view our complete privacy policy and learn how we collect, store, and use your data here:LINK

You can update your email preferences by clicking the “Unsubscribe” or “Manage Preferences” link at the bottom of any of our emails.

Currently, you can only associate one email address and one phone number with your account.

If this is your first time submitting a serviice
request, please follow the below steps:

Step 1: Head to nothing.tech/account/login to
create your account

Step 2: Once you have logged in successfully,
please email partnersupport-cs@nothing.tech with
the following information for verification:

1. Registered company email address

2. Company/store name You will be notified
once your account has been successfully
verified.

You can click "Sign up or login" and create a new account by following this link (LINK). Alternatively, you can add the product(s) to your shopping bag without having an account, and on checkout you will be requested whether you want to continue as a guest or create an account.

When registering an account with Nothing, an automated confirmation email will have been sent to the email address provided. If you have already checked all your email addresses and could not find the welcome email, it may be in your junk or spam folder. If you cannot work out which email address you registered, please send your details to our customer service and we will look into it for you.

Click Login and go to Forgot my Password. Input your email address and we will send you a password reset link, where you can change your password.

1. Make sure you are entering the email address you used to register with Nothing.
2. Try to reset your password using the password reset options (see I forgot my password)
3. If you still cannot login, please get in touch with our support, providing error messages and any other details that can help us identify the issue.

Ensure you are logged into your account, navigate to My Account and then to Edit Profile.

You will be able to add your voucher or invite code during checkout when you are requested to enter the details of your method of payment.

Your transaction and payment details are directly handled by Shopify, our payment service provider, with secure encryption and under strict banking standards.
Your credit card details are sent directly to the bank. These cannot be read or accessed by us or any parties other than your bank.