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How-to

  • How do I uninstall an app?

    Please try the below: 1. Swipe into the home page to open the application center on the mobile phone, long-press the corresponding app and select Uninstall. Alternatively, long-press the corresponding app, click on App info and Uninstall. 2. Alternatively, go to Settings > Apps > See all apps. Click on the app you want to uninstall, and then select Uninstall. Note: - Some built-in apps don't support uninstallation. - Uninstalling the app will clear the app data; back up your data before uninstalling.

  • How do I adjust the Glyph light for ringtones?

    1. Please go to Settings > Glyph Interface > Ringtones > Default ringtone. Preview the Glyph display and choose the different Glyph styles. 2. Click the add icon in the upper left and add your customised ringtones. Note: you can set notifications sounds similarly and choose from original Nothing and imported sounds.

  • How do I turn the Glyph light on/off?

    Please go to Settings > Glyph Interface and choose to enable / disable it. Alternatively, find the Glyph Settings in control center by swiping down the notification bar.

  • How do I download the latest firmware?

    Please go to Settings > System > System update and choose Check for update.

  • How do I enable Dark Theme?

    There are two ways to do this: 1) Go to Settings > Display and enable the Dark Theme. 2) Swipe down from the top of the phone to access the notification status bar. Then swipe down again to go to the control centre, and slide to tap Dark Theme icon to enable it.

  • How do I hide notifications on the lock screen?

    Please go to Settings > Notifications > Notifications on lock screen, then select 'Don't show any notifications.'

  • How do I choose the Glyph Interface for notifications?

    Each notification sound has a unique Glpyh pattern associated with it. Go to Settings > Glyph Interface > Notification sounds. Preview the Glyph patterns and choose a sound. Click the add icon in the left upper corner to add your own ringtones. Note: you can choose your notification sounds from original Nothing sounds and imported sounds.

  • How do I choose the Glyph Interface for ringtones?

    Each ringtone has a unique Glpyh pattern associated with it. Go to Settings > Glyph Interface > Ringtones > Default ringtone. Preview the Glyph patterns and choose a ringtone. Tap the add icon in the left upper corner to add your own ringtones. Note: you can choose your notification sounds from original Nothing sounds and imported sounds.

  • How do I adjust the brightness of the Glyph Interface?

    Go to Settings > Glyph Interface and slide the bar to adjust brightness.

  • How do I turn the Glyph Interface on/off?

    Go to Settings > Glyph Interface to enable / disable Glyph lights. Alternatively, swipe down on your home screen to access quick settings and tap Glyphs.

  • How do I access Multiple Users from the lock screen?

    Ensure if multi-user is enabled by going to Settings > System > Multiple users. After that, swipe down from the top of the lock screen to access quick settings and tap the user icon.

  • How do I set an alarm?

    1. Go to Settings > Apps > See all apps > Find clock and tap open. Tap the add icon to create a new alarm. 2. Swipe down twice on your screen to access quick settings. Tap on Clock and go to Alarm. Tap the add icon to create a new alarm and adjust the below settings: - Repeat: select a time for your alarms to repeat between Monday to Sunday. - Label: add labels for your alarms. - Alarm sound: select a sound for your alarm. - Vibrate: turn vibration on/off. Tap on the More icon in the upper right corner and go to Settings: 1. Silent After: automatically silence an alarm after a set period of time. 2. Snooze length: set snooze length from 1 to 30 mins. Note: 1. You can set as many alarms as you want. 2. The alarm sound will be ring even if the phone is in silent mode.

  • How do I restrict apps from using network data in the background?

    Long-press the app icon on the home screen and select App info > Mobile data & WiFi to disable background data.

  • How do I switch between 4G and 5G?

    Go to Settings > Network & internet > SIMs and choose the corresponding SIM card. Then select Preferred network type to switch to the network type you want.

  • How do I reset my lock screen password?

    To protect user privacy and information security, the lock screen password uses an irreversible algorithm. It does NOT support resetting lock screen passwords. You must reset it by restoring your phone to factory defaults, which will erase all data you stored on your Nothing device. You may need to contact or visit your local Customer Support for further assistance.

  • How do I clean up storage space?

    One-tap optimisation: Go to Settings > Storage > Free up space > Clean, and your phone will detect and remove hidden temp (temporary folders or files), cookies and cache files generated. Clean by classification: Go to Settings > Storage > Free up space > Clean > Internal and remove the file you want from the phone.

  • How do I set my lock screen password?

    Go to Settings > Security & privacy > Device unlock > Screen lock. Choose your preferred screen lock method: Swipe, Pattern, PIN, or Password. Note: If you or someone else enters a wrong passcode multiple times, your device will be temporarily locked.

  • How do I check my data usage?

    Tracking how much data you use per day or month can help you avoid exceeding mobile data. Go to Settings > Network & internet > SIMs and choose the corresponding SIM card. You can check the total data usage or choose App data usage to view which app you've used when.

  • How do I enable airplane mode?

    When airplane mode is on, your phone's wireless functions such as WiFi, Bluetooth and cellular data will be turned off by default. Go to Settings > Network & internet > Airplane mode and enable it. Alternatively, swipe down from the top of your screen to open the control centre and then tap the Airplane Mode icon.

  • How do I clean up a file?

    Swipe up the screen and open the application drawer. Open the Files app and choose what you want to clean. You can also download a clean-up app to help with file cleaning. Note: installing third-party cleaning apps may cause power consumption issues and other problems.

  • How do I switch data used from SIM1 to SIM2?

    Go to Settings > Network & internet > Internet, select the corresponding SIM card and enter the Mobile data settings to enable / close. You can choose to enable / disable mobile data.

  • How do I clear browser history?

    1. Go to the Browser app > Menu > History > Clear browsing data. Select the records to be deleted, tap [Clear data] to select the time period: last hour / last day / all. 2. Go to the Browser app > Menu > Settings > Privacy and security page, check the Clear browsing data and tap [Clear data] to remove all browser records.

  • How do I set the time on my screen?

    1. Go to Settings > System Date & time to access time settings, including the 24-hour system, and double tap it. 2. Open the clock app, tap More in the top right corner, select Settings > Change time and go to the Date & time settings. Features: 1. 24-hour system: the clock defaults to the 24-hour system. If the 24-hour system is unselected, the time will be displayed in the 12-hour system. 2. Time zone: you can choose to set the time zone and time manually or automatically.

  • How do I access geographical settings for photos?

    Go to Camera > Settings > Save location. Note: first check the status of the wireless network or data network, and then open the GPS to take the photo.

  • How do I send images with MMS?

    In the SMS app, tap the attachment icon and upload the image. It'll send over data network or WiFi.

  • How do I use VoLTE (Voice Over LTE) video calling?

    Follow the below steps: Go to Contact and tap the contact you want to have video call with. Then tap the video call icon on the right side of the contact. Note: 1. Both parties need to support the VoLTE(4G Calling) function and video call function. 2. VoLTE needs to be activated for you by the network carrier. 3. VoLTE needs to be enabled on your phone. 4. VoLTE needs to be supported by your local network. 5. Both of you need to be in the same VoLTE network (Jio and Jio, Vodafone and Vodafone).

  • How can I extend my phone's battery life?

    See our tips below: 1. Charge your phone regularly. Don't deplete your phone's battery before charging. Doing so frequently will reduce the life of the lithium battery. 2. Charge at a suitable temperature. The ideal temperature for charging is between 15°C and 35°C. 3. Use the original charger. The original charger and cable ensure a stable output of voltage and current, guaranteeing charging speed and safety. Inferior chargers and cables may have hidden safety hazards. 4. Avoid using your phone when charging. 5. Use a slim phone case for charging or, if using a thick case, remove it for charging. This is to avoid additional heating as the phone charges. 6. Avoid overcharging. If your phone is fully charged, the charger will be maintained in a full power state. This may cause battery deformation and leakage of fluid. The battery performance will also be significantly reduced. Don't charge your phone for more than 12 hours. Unplug the charger when the phone is fully charged. If you aren't using your phone for a long time, shut your phone down at around 40-80% power, place it in a cool and dry place and charge it regularly.

  • How do I enable battery saver on my Phone?

    Swipe down twice from the top of the screen to access the expanded Quick Settings. Press the pencil icon, drag the Battery Saver tile up from the hidden tiles, and toggle it on. You'll also receive a prompt you to turn on battery saver when the battery of your phone goes below 15%.

  • How do I activate Find My Device on my Phone?

    Find My Device will be automatically activated after you log into a Google account. However, the location can only be accessible if location services are toggled on. For more information, go to Settings> Google> Find My Device.

  • How do I maintain my Phone?

    Physical appearance: 1. Use a protective case, leather case, film, etc. to protect your phone. 2. Don't use excessive force on your phone and avoid bumping it with sharp or hard objects. 3. Ensure your phone doesn't get squeezed in tight pockets. 4. Pay attention to the use environment: don't keep your phone close to impurities, iron powder, and dust particles; don't let it come in contact with liquids and moisture; don't place it in cold environments or close to air conditioners. Performance: 1. We recommend charging your phone when it's on low battery. You don't need to recharge the battery every time. When charging your phone, use a safe and compliant charger and data cable to charge, and use the original battery. 2. We don't recommend to ROOT the firmware or OS on the phone. 3. Avoid using your phone while charging. 4. Don't use your phone for too long in the heat.