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Product Feature

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  • What is included in the box for Phone (1)?

    The box includes:
    Nothing Phone (1)
    USB-C Cable
    Safety Information and Warranty Card
    Screen Protector (pre-applied)
    SIM Tray Ejector

  • Does Phone (1) support fingerprint unlock?

    Yes, Phone (1) supports fingerprint unlock.

  • Does Phone (1) support face unlock?

    Yes, Phone (1) supports face unlock.

  • Does phone(1) support wireless charging?

    Yes, it does.
    Wireless charging: 15W Qi standard takes 120 mins to fully charge.
    5W reverse charge. This means you can charge another wireless product like Ear (1) on the coil (on the back of the phone)

  • How long is the in-box charging cable?

    The charging cable is about 1 meter.

  • Will Phone (1) support dual SIM?

    Yes, it supports dual SIM.

  • Is there expandable memory/storage on Phone (1)?

    No, Phone (1) does not support expandable storage.

  • Does Phone (1) support Wi-Fi 6?

    Yes, it does.

  • Is there a 3.5mm headphone jack on Phone (1)?

    No, there is no 3.5mm headphone jack on Phone (1).

  • What is the Bedtime Schedule under the Glyph Interface?

    Bedtime Schedule lets you temporarily disable the Glyph Interface at set times and days to ensure that you're not disturbed at night time.

  • What is the Flip to Glyph feature?

    Flip Phone (1) on a flat surface with the Glyph Interface facing up to temporarily silence sound and turn off vibration. This reduces distractions while lets you stay informed of any important calls.

  • What is the Glyph Interface?

    The Glyph Interface are the five light components on the back of Phone (1) that provide you with a new way to communicate and interact with Phone (1). Each of the preloaded Nothing ringtones and notification sounds have a bespoke, handcrafted Glyph pattern associated to it, lighting up the Glyph Interface in sync with audio and vibration.

  • What is data roaming?

    Data roaming is using the internet on your phone when you're abroad, whether browsing the web or sending an email. Smartphones are permanently connected to the internet, so you can use data without realising it. However, it can be costly.

  • What is USB Debugging?

    USB Debugging is a developer mode for the phone to communicate with the PC over a USB connection. It allows a device to receive commands and files from the PC, and allows the PC to pull crucial information like log files from the Android device. The USB Debugging Mode is off by default.

  • Will my phone lose data after being repaired?

    We recommend you back up important data before sending your phone to a repair centre to avoid any vital data loss during the repair.

  • What is the status bar?

    The status bar is the top section of the phone screen, where you can see different icons: time,battery percentage, etc.

    Swipe down once from the very top of the screen to access Quick Access. Swipe down twice for the Control Centre. It will give you instant access to the Data Network, Wi-Fi,Airplane Mode,hotspot,bluebooth, etc.

  • What is OTG connection?

    USB OTG (USB On The Go) is a standard that enables mobile devices to talk to one another. Traditionally mobile devices could only connect to a Mac/PC by USB, but USB OTG makes it possible for devices to connect directly to each other. USB OTG can help you read the data from the U disk, charge the phone in a low current, etc.

  • What is Bluetooth tethering and how do I use it?

    Bluetooth tethering is a method of sharing your phone's internet connection through Bluetooth.

    How to use Bluetooth tethering:
    1. Go to Settings>Network & Internet>Hotspot and toggle on Bluetooth Tethering.
    2. Enable Bluetooth for the other device, pair the device, and connect the Nothing Phone (1) to the Wi-Fi with network access.
    3. On your device, go to Settings>Bluetooth and tap the paired device.
    4. Toggle on Internet access.

    Note: Tethering works when your phone is connected to the Internet via mobile data or a Wi-Fi network.

  • What is the USB tethering feature and how do I use it?

    USB tethering means internet sharing. It makes your phone a Wi-Fi router and allows you to share your phone's Internet connection with the connected PC. Tethering works when your phone is connected to the Internet via mobile data or a Wi-Fi network.
    1. Go to Settings>Network & Internet>Hotspot & tethering>USB tethering.
    2. Connect Phone (1) to the computer with the USB cable.
    3. Connect to any Wi-Fi with network access or insert the SIM card to the Phone (1) with the available data network.

  • What is Wi-Fi Direct?

    Wi-Fi Direct allows devices to connect and share the files directly through Wi-Fi, at a range and speed beyond the capabilities of Bluetooth.
    Some of the most common uses of Wi-Fi Direct include:
    1. Fast file sharing: Direct is an excellent way to quickly share large files with a friend or team when setting up wired connections isn’t feasible.
    2. Screencasting and screen-sharing: From playing mobile games on a big screen to sharing family photos on your TV or digital portrait, Wi-Fi Direct is used for screen-sharing tasks.
    For Phone (1), the Wi-Fi direct is fundamental for Nearby share, Cast screen-sharing, etc. It cannot file transfer or screencast independently.

  • Does Phone (1) have dual 4G modes?

    1. Both SIM cards one and two support 4G networks. However, SIM cards 1 and 2 cannot use 4G network simultaneously.
    When two SIM cards are detected, a prompt will pop up and allow you to set the SIM card to use the data network

  • What is the Find My Phone feature?

    Find My Phone provides you with basic location services. After it is turned on, you can find the approximate location of your device and ring it. You must keep phone switched on, with the network turned on, and enable Find My Phone.

    If your lost phone is not turned on or Find My Phone is not enabled, you can contact the police for help as soon as possible. Freeze account information such as bank cards and Google Pay immediately to avoid more property losses.

  • Will replacing the SIM card affect the Find My Phone feature?

    No, as long as the phone is turned on and the network is normal, you can log in to any computer to use the Find My Phone feature.

  • What causes network connection failures during a call?

    1. This may be due to network congestion.
    2. Try calling a different contact to see if the problem still occurs.
    3. Try a different SIM card.

  • What are the dimensions of Phone (1)?

    Here is the dimensions:
    Height: 159.2 mm
    Width: 75.8 mm
    Thickness: 8.3 mm
    Weight: 193.5 G
    *The above is the data of the Nothing laboratory. The actual size and weight may differ due to the manufacturing process and measurement method.

  • How does dual SIM work?

    1. Dual card can support two SIM cards at the same time, such as two cities or SIM cards of two operators.
    2. Dual SIM means that two numbers can stand on a mobile phone at the same time.
    3. Single-pass means that the two numbers can "standby" at the same time, but cannot perform "call" or "data access" at the same time.

  • How often should I shut down and restart the phone?

    We recommend you manually restart your phone once a week. This helps the phone self-repair.

  • Is it harmful to not shut down Phone (1) for an extended period?

    By not shutting down for a long time, Phone (1) will slow down. This is because junk files are generated whenever the phone is in operation, and over time, this can clog the system.

  • Does the phone need to be restarted every day?

    No, Phone (1) does not need to be restarted everyday.

  • What do I do if I've lost my phone?

    If your phone is lost, we suggest you call the police for help as soon as possible.

    You can also use the Nothing Find My Device function. To enable it, go to Settings>Security>Find My Device.

    1. If you lose your phone, you need to log in to your Google account and enable the Find My Phone function.
    2. The lost mobile phone is turned on.
    3. The lost mobile phone is using data network or wireless network.