Why is Bass Lock not working? November 04, 2022 06:19 Updated Make sure in-ear detection is enabled. If this is off, Bass lock will be disabled. Related articles What should I do if I can hear crackling or static sounds? What should I do if incoming volume is too low? Does Ear (2) support Bass Lock? The microphone volume is low. One or both my Ear (1) earbuds are not working.