App function issue
- Why can't I pair CMF earbuds to my iPhone after reset?
- Why can't I use the Nothing X app to connect to Ear (open) while on a call with an iOS device?
- Why can't I use the Nothing X app to connect to my Nothing Ear while on a call with aan ios device?
- Why can't I pair my earbuds to my iPhone after the reset?
- What languages does the Nothing X app support?
- The App stopped working, what should I do?
Button/Gesture control issue
- Why can't I fast forward or rewind audio using the paddle on my headphones?
- Why can’t I switch to the previous or next track using the headphone controls?
- Why can’t I adjust the volume using gestures even after enabling the setting?
- Why is the Smart Dial on the charging case unresponsive when I use it?
- Why can't I switch to the previous or next music track when using the gesture control feature of my Earbuds?
- Why can't I adjust the volume via gestures even though I have set up the gesture control for volume adjustment on my Earbuds?
Application issue
- What is the difference between the Standard transcription model and the Pro transcription model?
- Why does my phone get warm or occasionally crash when using the Nothing X Standard transcription model?
- Why does the other party hear a voice prompt when call recording starts? Can I turn it off?
- Why do I need to sign in my Nothing X account to access my recordings?
- Why can't I use the Nothing X App to connect my Earbuds while on a call with my iOS device?
- Why can't I connect CMF Headphone Pro to the app during a call on iOS devices?
Application
- Why can’t I connect to the Nothing X app during a call on iOS?
- My screen glitched while on Google Maps. What can I do?
- I can't download apps. What can I do?
- When I send text messages while in a gaming app, the message doesn't send in the background. What can I do?
- I can't send voice messages in a game. What can I do?
- How do I hide app icons on Phone?
Battery issue
Bluetooth connection issue
- Why does the Bluetooth connection to the speaker disconnect after tapping my phone against the speaker with NFC multiple times?
- Why can't my speaker pair with the Nothing X app on iPhone after a factory reset?
- Why can't my device find the speaker during pairing?
- Why can't I connect the speaker using the app on my iOS device?
- Why does it take a while for my speaker to output sound after connecting to a device / connecting Stereo or Auracast?
- Why didn’t my speaker reconnect automatically after moving back into range?
Calling & Network issue
- The Wi-Fi hotspot does not turn on. What can I do?
- The data network isn't working. What can I do?
- There are network issues when I download or update a game. What can I do?
- How do I turn on the call recording function?
- The network or download speed is very slow. What can I do?
- The line is breaking during a phone call. What can I do?
Camera
Charging issue
Connectivity
Function issue
- Why does the audio not get recognized when I plug in the Type-C audio cable while the speaker is powered off and then turn it on?
- Why is the default volume much higher when using the USB-C audio cable compared to Bluetooth?
- Why does the audio not get recognized when I plug in the Type-C audio cable while the headphones are powered off and then turn them on?
- Why can’t I use the microphone for calls when I plug in the 3.5mm Aux-In audio cable?
- Why is the default volume much higher when using the Type-C audio cable or 3.5mm Aux-In cable compared to Bluetooth?
- How do I adjust the volume when using the USB-C audio cable or 3.5mm Aux-In audio cable?
Functions & Settings
- How do I hide app icons on Nothing Phone?
- Battery share isn't working. What can I do?
- The time in the status bar is different from the clock widget. What can I do?
- Face unlock won't work. What can I do?
- My phone won't vibrate. What can I do?
- An app icon has disappeared from the home screen. What can I do?
Mic issue
Power & Charging
- My phone won't turn off. What can I do?
- My phone is unresponsive when charging. What can I do?
- My phone is heating up. What can I do?
- The battery has dropped quickly. What can I do? Plus, how do I check my phone's power consumption?
- My phone isn't charging. What can I do?
- The charging speed is slow or my phone won't charge fully. What can I do?
System problem
- The OTA / system update won't work. What can I do?
- The software won't update. What can I do?
- The phone is slow to boot after a software upgrade. What can I do?
- One of my app stops running unexpectedly. What can I do?
- My phone is slow to turn on. What can I do?
- The phone stutters when playing games. What can I do?
Sound
- My phone won't record sound. What can I do?
- When playing music, there's sound coming from the receiver but not the speakers. What can I do?
- There's no sound when I play videos. What can I do?
- There is a noise when I play a video. What can I do?
- There's no sound from the speakers when I play videos. What can I do?
Sound issue
- Why does it make a pop sound when I first play music or switch to the previous or next track
- Why do I feel the sound quality of my speaker is poor?
- Why do I feel the sound quality of my headphones are poor?
- I feel the noise cancellation is not effective. What should I do?
- Why can't I switch to the LC3 audio format?
- I feel that the noise-canceling effect of the Earbuds is not good.
Others
Button/Gesture control defects
- Why can't the watch control the music volume?
- Why can't I switch to the previous or next song using gesture control?
- I have set CMF earbuds to use gestures for volume control. Why is this not working?
- Why can't I switch to the previous or next song using gesture control?
- I have set Ear (open) to use gestures for volume control. Why is this not working?
Exercise and health data issue
- What can I do if my Watch 3 Pro's data cannot be synced to iOS devices I am using it with?
- Why is my Watch 3 Pro not accurately tracking distance/calories during outdoor workouts?
- What can I do if my Watch 3 Pro does not accurately track distance or speed during outdoor exercise?
- What can I do if my Watch 3 Pro's exercise data won't reset?
- What can I do if my Watch 3 Pro's blood oxygen measurement is inaccurate or does not display?
- What can I do if my Watch 3 Pro's heart rate measurement is inaccurate or does not display?
Weather information issue
- Why is the time on my Watch 3 Pro different from my phone?
- What can I do if the weather information on my Watch 3 Pro does not update or does not display?
- What can I do if the weather information on my Watch does not update or does not display?
- How can I make the weather information on my Watch Pro match my phone's weather information?
Time and date issue
Find-my-devide issue
Display issue
- When I sleep at night, my watch is always accidentally touched and the screen lights up. How can I solve this problem?
- How can I prevent the brightness from dimming when my Watch 3 Pro switches to the AOD Watch Face?
- What can I do if my Watch 3 Pro's screen does not light up when I lift my wrist?
- What can I do if my Watch's screen does not light up when I lift my wrist?
- How can I prevent the brightness from dimming when my Watch switches to the AOD Watch Face?
Speaker issue
Notification issue
- When receiving a call, why does my Watch 3 Pro sometimes show the name of the caller, and sometimes show the number?
- What can I do if my Watch 3 Pro does not receive messages after I connect it to an iOS phone?
- What can I do when my Watch 3 Pro does not vibrate or flash the screen to notify me of messages or calls?
- Why isn't my watch receiving message notifications?
- Why isn't my watch receiving message notifications?
- Why won't my Watch Pro receive message notifications?