Notification Push Principle:
When the CMF Watch app is connected to your device via Bluetooth, it pushes notifications from your phone's status bar to your device, alerting you to new messages. If notifications do not appear in the phone's status bar (including applications encrypted by the system), new messages received by the phone will not be pushed to your device.
If you are not able to receive notifications, try the following steps:
1. **Check Connections**:
- Ensure that the watch is connected to the CMF Watch app and that Bluetooth is connected to your phone.
2. **Allow Notifications**:
- Ensure that messages can be displayed in the phone's status bar. In your phone's notification management settings, tap on the app you need notifications from and set it to "Allow notifications."
3. **Check Notification Settings in CMF Watch App**:
- Ensure that message notifications are enabled in the CMF Watch app and that third-party applications like WhatsApp/Facebook have notification settings enabled.
4. **Background Running Permissions**:
- In the CMF Watch app, go to **My** > **Background Running Permissions** and ensure that background running permissions are enabled.
5. **Phone Settings**:
- In your phone's system settings, allow high background power consumption for the CMF Watch app.
- In the application and permission management section, allow the CMF Watch app to auto-start.
- For Android users, access the multi-task management interface (swipe up from the bottom of the screen or press the button), and lock the CMF Watch app in the interface by selecting the top option.
#### Handling Automatic Background App Cleaning:
Some phones automatically clean background apps, causing the watch and app to lose connection. If this occurs, manually add the CMF Watch app to the background cleaning whitelist. For some models, long-press the app icon > **App Info** > **Battery** > **Unrestricted**. For specific instructions, consult your phone manufacturer.
**Note**: When your phone is in an active chat interface, chat messages will not be pushed to the device. For example, if you are actively chatting on WhatsApp, WhatsApp messages will not be pushed to the device.