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Mic issue

This section Created by api

  • The microphone is malfunctioning.

    If the microphone adds noise that makes it difficult for others to understand you during phone calls, try the following:
    1. Ensure that you have the latest firmware installed.
    2. Record audio and playback to test the mics.
    3. Check and confirm that no dirt is blocking any of the 3 microphones.
    4. Disconnect and reconnect the earbuds.
    5. Reset the device.