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Display issue

  • What can I do if my Watch Pro's screen does not light up when I lift my wrist?

    1. Open the pull-down menu or check in the CMF Watch app to confirm if the raise-to-wake feature is enabled. 2. Press the button on the Watch Pro to enter Settings--System Menu, then click Restart. Or, press and hold the button, then click Restart and check again. 3. To experience the latest firmware features, you can upgrade the firmware to the latest version in the CMF Watch app. To do this, open the CMF Watch app, go to the Device page, and click Device Upgrade. 4. If the above steps do not resolve the issue, press the button on Watch Pro to enter Settings--System Menu. Click Reset. Then, check again to see if the issue is resolved.

  • How can I prevent the brightness from dimming when my Watch Pro switches to the AOD Watch Face?

    Since turning on the always-on display (AOD) Watch Face will keep the screen on, it will affect the battery life. In order to improve the battery life, the AOD Watch Face's brightness is set to low brightness by default. Therefore, when the display switches to the AOD Watch Face, the backlight will switch, and the screen will appear to dim quickly.This is normal for all watches with the AOD feature. Please rest assured that your Watch Pro is functioning normally.