1. Power consumption may vary depending on different usage scenarios. For example, environments with higher ambient noise require more ANC processing, which affects battery usage. The state of ANC (on / off) or Transparency Mode can also impact power consumption. Peak battery usage typically occurs during voice calls.
2. During actual use (especially in temperatures below 0°C), factors like high volume, audio bitrate, or environmental interference can reduce battery life. We recommend lowering the volume slightly and enabling AAC mode to improve battery performance.
How to enable AAC mode:
Option 1: After connecting the headphones via Bluetooth, go to the Bluetooth settings, select the connected device, then locate Media Audio and choose HD (AAC) or directly enable AAC.
Option 2: After connecting via Bluetooth, go to Developer Options (Path: Settings > Additional Settings > Developer Options), find Bluetooth Audio Codec, and select AAC.*
3. Please update your app to the latest version from the Google Play Store or iOS App Store. Go to Settings in the app and check for Firmware Updates.
4. If the above suggestions still fail to resolve your issue, please insert a USB cable and click the power button within 3 seconds to restore the headphones to factory settings, then try again.
*Note: Due to differences between phone brands and models, the exact settings path may vary. Please refer to your device's actual options.