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Sound

This section Created by api

  • What do I do if the phone fails to record sound?

    Please follow the below steps:
    1. Check whether the phone storage space is full. If so, delete some data and try again.
    2. Please long press “Voice Recorder” on the phone, click “App Info>Storage & cache” to clear the cache and storage space, and try again.
    3. It may be a third party program compatibility problem. It is recommended that you uninstall the recently installed third party program and try again.
    4. It also may be a system failure. Please back up data and restore the factory settings. Or download the latest software from the NOTHING official website to upgrade the phone.
    If the issue persists, contact the Nothing Support Team for further assistance.

  • What do I do if the sound comes from the receiver and not from the speakers when playing music?

    Restart your phone. If there is still an issue, please back up your phone's data first and restore to factory settings.

    If the issue persists, contact the Nothing Support Team for further assistance.

  • What do I do if there is no sound when playing videos?


    Please follow the below steps:
    1. Adjust the multimedia volume. Enter the phone Settings>Sound&vibration>Media volume, and adjust the media volume to the maximum.
    2. Back up important data on the phone and restore factory settings.
    If the issue persists, contact the Nothing Support Team for further assistance.

  • What do I do if there is excess noise when playing videos?


    Please follow the below steps:
    1.Try a different video to see if the issue is still there.
    2. Back up important data and restore to factory settings.
    3. Dust and impurities within the speaker may be causing the issue. If so, a basic clean is needed.
    If the issue persists, contact the Nothing Support Team for further assistance.

  • What do I do if there's no sound from the speakers when I play videos?

    Please follow the below steps:
    1. Adjust the volume. Go to Settings>Sound & Vibration>Media Volume to set the volume at maximum.
    2. Back up all the data and then restore factory settings.

    If the issue persists, contact the Nothing Support Team for further assistance.