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Camera

This section Created by api

  • My camera is slow to open. What can I do?

    Please try the below:

    1. Avoid running too many apps in the background.
    2. Go to Settings > Apps > See all apps > Find camera > Storage & cache > Clear storage and clear cache
    3. Uninstall any recently installed apps that may be incompatible with your phone.
    4. Back up important data and restore your phone to factory settings.

    If the issue persists, contact our Customer Support for further assistance.

  • My photos won't save. What can I do?

    Please try the below:

    1. Check if you have sufficient storage space for your photos. If not, free up space.
    2. Go to Settings > Apps > See all apps > Find camera > Storage & cache > Clear storage and clear cache.
    3. Back up your data and restore the phone to factory settings or update it to the latest system.

  • My camera is slow to focus when taking photos. What can I do?

    Please try the below:

    1. Check whether the issue still occurs when using third-party apps.
    2. Clear the storage by going to Settings > Apps > See all apps > Find camera > Storage & cache > Clear storage and Clear cache.
    3. Restart the phone.
    4. Back up your data and restore the phone to factory settings.

    If the issue persists, please contact our Customer Support for further assistance.

  • The phone freezes when taking pictures. What can I do?

    Please try the below:

    1. Clean the background apps, restart the phone and then re-open the application.
    2. Enter Settings > Apps > See all apps > Find camera > Storage & cache > Clear storage (this operation will not delete your photos).

    If the issue persists, contact our Customer Support for further assistance.

  • What do I do if the camera is slow to open?

    Please try the following:

    1. Avoid running too many programs in the background.
    2. Go to Settings> Apps> See all Apps> Find Camera> Storage & Cache> Clear Storage and Clear Cache.
    3. Uninstall any recently installed software that may be not compatible with your phone.
    4. Back up any important data and restore your phone to factory settings.

    If the issue persists, contact the Nothing Support Team for further assistance.

  • What do I do if I can't save photos?

    Please try the following:

    1. Try to take more pictures to see if they can be saved.
    2. Check if your phone's storage space is sufficient. If needed, free up space to store photos.
    3. Go to Settings> Apps> See all Apps> Find Camera> Storage & Cache> Clear Storage and Clear Cache. Then then try to take a photo.
    4. Back up any important data and restore your phone to factory settings or update to the latest system.

  • What do I do if the focus is slow when I take pictures?

    Please try the following:

    1. Check if the issue still occurs when using third-party apps.
    2. Clear the storage by going to Settings> Apps> See all Apps> Find Camera> Storage & Cache> Clear Storage and Clear Cache.
    3. Restart your phone.
    4. Back up any important data and restore your phone to factory settings.

    If the issue persists, contact the Nothing Support Team for further assistance.

  • What do I do if the phone freezes when I'm taking pictures?

    Please try the following:

    1. Clean the background applications or restart your phone, and then reopen the camera app.
    2. Enter Settings> Apps> See all Apps> Find Camera> Storage & Cache> Clear Storage. This won't delete photos that have been already taken.

    If the issue persists, contact the Nothing Support Team for further assistance.

  • What do I do if the camera is slow to open?

    Please follow the below steps:
    1. Avoid running too many programs in the background.
    2. Go to Settings>Apps>See all apps>Find Camera>Storage&cache>CLEAR STORAGE and CLEAR CACHE
    3. Uninstall the recent installed software that may be not compatible with the phone.
    4. Back up important data and then restore factory settings.
    If the issue persists, contact the Nothing Support Team for further assistance.

  • What do I do if photos cannot be saved?

    Please follow the below steps:
    1. Try to take more pictures to see if they can be saved.
    2. Check whether the storage space that comes with the phone is sufficient. If necessary, free up space to store photos.
    3. Go to Settings>Apps>See all apps>Find Camera>Storage&cache>CLEAR STORAGE and CLEAR CACHE. Then then try to take a photo.
    4. If the above still does not help, please save your data and then restore the phone to factory settings or update to the latest system.

  • What do I do if the focus is slow when taking pictures?

    Please follow the below steps:
    1. Check whether the issue still occurs when using third-party apps.
    2. Clear the storage by going to Settings>Apps>See all apps>Find Camera>Storage&cache>CLEAR STORAGE and CLEAR CACHE.
    3. Restart the phone.
    4. After backing up your phone's data, restore to factory settings.
    If the issue persists, contact the Nothing Support Team for further assistance.

  • What do I do if the phone freezes when taking pictures?


    Please follow the below steps:
    1. It is recommended that you clean the background applications or restart the mobile phone, and then re-enter the application.
    2. Enter Settings>Apps>See all apps>Find Camera>Storage&cache>CLEAR STORAGE (this operation will not delete the photos that have been taken).
    If the issue persists, contact the Nothing Support Team for further assistance.