My game keeps disconnecting. What can I do?

Please try the below:

1. Restart the game.
2. Switch the WiFi or data network, confirm that mobile data is switched on and try again.
3. Go to Settings > Apps > See all apps. Find the game app, go to Storage & cache to clear the cache and then restart the game.
4. Uninstall and reinstall the game.

If the issue persists, please contact our Customer Support for further assistance.