1. Make sure that the Watch Pro's Bluetooth is not connected to another phone. 2. To rule out any problems with your phone or other device, confirm that your phone or other device can detect other Bluetooth devices in the Bluetooth settings list. 3. If the above instructions do not solve the issue, press the button on the Watch Pro to enter Settings--System Menu, then click Restart. Or, press and hold the button, then click Restart and check again. 4. To experience the latest firmware features, you can upgrade the firmware to the latest version in the CMF Watch app. To do this, open the CMF Watch app, go to the Device page, and click Device Upgrade. 5. If the above steps do not resolve the issue, press the button on Watch Pro to enter Settings--System Menu. Click Reset. Then, check again to see if the issue is resolved.