1. When the charging case is low on battery, it cannot charge the earbuds but can still attempt to reconnect them. We recommend closing the lid, waiting for 2 seconds, and then reopening it.
2. When the charging case battery is extremely low, it cannot charge the earbuds or facilitate reconnection. Recharging the case will restore normal functionality.
We strongly recommend charging the charging case as soon as possible when the battery is low.