To resolve the issue, try the below:
1. Ensure that the device(s) you're charging don't require more than 100W. If the device's original charger is rated above 100W or if the adaptor is used continuously for multi-port charging, the adaptor may operate at full power for extended periods, which can cause it to heat up.
2. The charger converts alternating current (AC) to direct current (DC). During this process, there is energy conversion and loss. The lost energy is released in the form of heat. The adaptor also contains electronic components such as inductors and capacitors. When current flows through these components, they generate resistance, converting some of the electrical energy into heat. This is why the adaptor feels hot.
For your safety, please charge your device in a cool and well ventilated environment. If you find that the product is overheating, please stop using it immediately and contact us.