Why won't the adaptor charge my devices fully?

To resolve the issue, try the below:

1) Ensure that the USB cable is properly connected and that the USB cable is not damaged.
2) Try using another adaptor to check if the problem is to do with the battery.
3) Ensure that the charging ports of the device and the charging cable are free from dirt and damage.
4) Ensure that the power of the original charger for the device is greater than 140W.
5) If the temperature of the device being charged is too high, charging may be limited. You can try to unplug the device for a short period of time or place it in a cooler environment and then reconnect the adaptor.

If the issue remains unresolved, we recommend taking your device to a service center for inspection.