I've connected my headphones to both my phone and laptop, and am using the headphones for online meetings on my laptop. Why does the phone call audio come from the phone when I receive a call?

Due to compatibility issues, certain computers or online meeting platforms may repeatedly attempt to take over the audio connection, causing your sound to default back to the online meeting.

To resolve this:

1. Configure the online meeting app to use a non-Bluetooth audio channel.
2. Manually reselect the Bluetooth AG channel in the meeting software.
3. Alternatively, toggle the headphone’s power switch off and on to trigger automatic Bluetooth reconnection. This will help re-establish the correct audio output channel for the network meeting.