The Earbuds are not charging.

1. Check if there is any dirt inside Bud‘s copper pillars and charging casepogo pin
2. Lightly shake the Earbuds box to ensure the Earbuds and pogo pin are closely touched, and check again if it recover.
3. Put the Earbuds in the charging case and connect the charger for 10 mins to check if it can recover
4. Open the charging case, press and hold the pairing button for 10 seconds until the factory reset is complete, and then search for the earbuds again.

Note: If your earbuds support recording, a factory reset will delete all unsynced recordings saved on the earbuds. Uninstalling or reinstalling the Nothing X App will also erase all recordings in the app. Please back up important recordings first before performing a factory reset, uninstalling or reinstalling the app to avoid data loss.