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1. This may be due to network congestion.
2. Try calling a different contact to see if the problem still occurs.
3. Try a different SIM card.

1. Dual card can support two SIM cards at the same time, such as two cities or SIM cards of two operators.
2. Dual SIM means that two numbers can stand on a mobile phone at the same time.
3. Single-pass means that the two numbers can "standby" at the same time, but cannot perform "call" or "data access" at the same time.

We recommend you manually restart your phone once a week. This helps the phone self-repair.

No, Phone (1) does not need to be restarted everyday.

In order to deliver the best possible experience, we will release a new system updates from time to time.

Upgrading software to the latest version fixes software issues and in some cases, new features will be added to further optimise performance. Please always update to the latest software version.

To find the latest updates, go to SettingsSystemSystem Update.

1. Check if battery share is enabled or not. Go to Settings>Battery>Battery Share> Allow Battery Share. Enable All Battery Share.
2. When Phone (1)'s battery is lower than the default limit in Settings, it will stop sharing power. Go to Settings>Battery>Battery Share> Allow Battery Share. Please enable All Battery Share. On this page, you will see the default settings is "Stop sharing battery when phone reaches 15%."
3. Remove Phone (1)'s case and other items that can cause interference, like metal objects.
4. Make sure both devices are in correct positions during battery share.
5. Check for device compatibility.

If you still can't sovle your issue, please contact Nothing customer support to assist you further.

Please follow the below steps:
1. Go to Settings>System>Date & Time and adjust the time manually.
2. Go to Settings>Apps>See All Apps>Clock>Storage & Cache to clear the storage.
If the issue persists, contact the Nothing Support Team for further assistance.

Please follow the below steps:
1. Reboot the phone and turn the data network on. Check whether this resolves the issue.
2. Gently take out the SIM card and insert it again, or change to another SIM card for testing.
3. Back up all data and restore the phone to factory settings.
If the issue persists, contact the Nothing Support Team for further assistance.

Please follow the below steps:
1. Make sure Face Unlock is enabled.
2. Remove the face data, add one face data, and then test again.
3. Restart the phone.
4. Back up the phone data and reset the phone to factory settings. Then set up the Face Unlock again.
If the issue persists, contact the Nothing Support Team for further assistance.

Please follow the below steps:
1. Check vibration settings:
Go to Settings>Sound & Vibration>Vibration and toggle on Vibrate for Calls and Notification Vibration/Touch Feedback.
2. Press the volume key to enter the ringtone Volume Settings. Click the ringtone icon and check whether the vibration switch is turned on.
3. Reboot the phone and test again.
4. Back up all data and restore the phone to factory settings.
If the issue persists, contact the Nothing Support Team for further assistance.

Please follow the below steps:
1. If using a third party theme or plug-in, it won't have an app icon display on the home screen. Those will be available in the download files.
2. Try restarting the phone. In many cases, the home screen will refresh, and the icon(s) will return.
3. Go to Settings>Apps>See all Apps. In the upper right corner, tap the [three-dotted line] > Show System, then find the Nothing Launcher and clear the Storage & Cache.
4. Uninstall the corresponding App and re-install it.

Confirm whether it could be found via backup data: Go to Settings>System>Backup and choose Backup details>Google Account Data to confirm whether contacts is enabled. Once enabled, the contact information will automatically be synced to the cloud under a good network connection.
Reminder: It is suggested to do a regular backup to avoid any information loss.

Please follow the below steps:
1. Network abnormalities
Change the network and try again.
2. Insufficient storage space of Google Photos
Try emptying the cloud storage space with the following methods:
1) Enter Google Drive, delete invalid files, and clean up the storage space.
2) Enter Google Photo>Find low-value pictures>Select to delete. Enter Library>Trash>Select Picture> Permanently Delete, release space.
3) Enter Google Photo>Avatar in the upper right corner>Account Storage>Review and Delete to delete invalid files.
3. Expand Google storage space
Desktop>Google Drive>More in the upper left corner> Buy Storage. You can choose the corresponding package for paid expansion.
Reminder: you need to pay for the storage expansion.
If the issue persists, contact the Nothing Support Team for further assistance.

Please follow the below steps:
1.When large games update, it may take longer. Please wait patiently.
2. If it is not a large game update, it may be a network quality issue.
- If using WiFi, check whether the connection is normal or if too many people are using the network.
- Confirm whether mobile data is turned on. See whether your phone data package has exceeded its limitations.
If the issue persists, contact the Nothing Support Team for further assistance.

Please follow the below steps:
1. When browsing the web, the phone will automatically download pictures according to the size and resolution of the screen. Loading images may be slow.
2. You can regularly clean up the browser cache.
3. Try to use different networks. If you use data, please check if your phone data package has exceeded its limitations.
If the issue persists, contact the Nothing Support Team for further assistance.

Please follow the below steps:
1. Confirm whether the SMS number is correct.
2. The network congestion of your operator may cause delays in receiving SMS.
3. The recipient's mobile phone memory may be full.
4. If the receiver has not been in the service area for a long time, the SMS may have timed out and been deleted by the SMS centre.
5. There are sensitive words, which are directly deleted by the operator in the SMS Centre.
If the issue persists, contact the Nothing Support Team for further assistance.

Please follow the below steps:
1. First confirm whether the SIM card has opened GPRS traffic.
2. See whether the network signal of your environment is normal.
3. Change a SIM card to see if you can download MMS and eliminate the reason for the SIM card.
4. After trying the above, if the MMS cannot be downloaded, try restoring to factory settings after backing up important data.
If the issue persists, contact the Nothing Support Team for further assistance.

Please follow the below steps:
1. Enter Settings> Apps> See All Apps. Find the app you want and go to App Info> Storage & Cache. Clear the cache to remove data and restart Phone (1). Log in to the game before trying again.
2. Try changing to another network or use WiFi.

If you still can't solve the issue, please uninstall the game and re-install.

Please follow the below steps:
1. Go to Settings> Privacy> Permission Manager>Microphone to confirm whether the game has a microphone function. If yes, please turn on this function.
2. Please check your network connection.
3. In your game, go to App Info> Storage & Cache>Clear Cache, and clear the data.

If you still can't solve the issue, please uninstall the game and re-install.

Please follow the below steps:
1. It may be an error with your network. We recommend you change the network and try again.
2. Your phone storage space may be insufficient. Please uninstall and delete any unused software or files and clear the data cache to create more space.
3. It may be that Google Play has blocked it. We recommend you download it through other platforms.
If you're still unable to solve the issue, we recommend you back up your phone data (contact, text message, etc.) and reset to factory settings and try again.
If the issue persists, contact the Nothing Support Team for further assistance.

Please follow the below steps:
1. It may be that the current network is unstable and the upgrade package you're downloading is damaged. Try using a different network.
2. The battery level of Phone (1) is too low. When the power is lower than 30%, the system does not allow OTA to upgrade.
3. The OTA upgrade process may have been interrupted. Try re-upgrading.
If the issue persists, contact the Nothing Support Team for further assistance.

Please follow the below steps:
1. There is no network connection: It is recommended that you connect to the network and try again.
2. Go to Settings> Security>Find My Device and try again.
If the issue persists, contact the Nothing Support Team for further assistance.

Please follow the below steps:
1. It may be due to the network. Try using other networks.
2. Try another download method.
If the issue persists, contact the Nothing Support Team for further assistance.

Please follow the below steps:
1. If may be that internet speed is slow. Try watching the videos in a Wi-Fi environment.
2. Try a different video playback source.
3. Lack of support for video playback plug-ins. Try downloading and installing the Adobe Flash Player plug-in.
4. Try a different browser.
5. Confirm whether mobile data is turned on. Check whether your mobile phone data package has exceeded its limitation.
If the issue persists, contact the Nothing Support Team for further assistance.

Please follow the below steps:
1. Please restart the game and see if this solves the problem.
2. The loss of connection may be caused by an unstable network. We recommend you switch the Wi-Fi network or data network, and confirm that mobile data is switched on and try again.
3. Go to Settings>Apps>See All Apps. Find the game app and go to Storage & Cache to clear the cache, and then restart the game.
4. If the above methods don't work, we recommend you uninstall the game and reinstall it.
If the issue persists, contact the Nothing Support Team for further assistance.

Please follow the below steps:
1. It is recommended that you insert a valid SIM card to the mobile phone, and start the data network or connect to the wireless network.
2. If your phone is connected to the network as normal, it is recommended that you restart your phone and try again.
3. If the first two methods have been tried, but FInd My Phone still doesn't work, please contact the Nothing Support Team for further assistance.

Please follow the below steps:
1. Check whether there is an updated version.
2. Check whether there's enough mobile phone memory (File Management>Mobile Phone Storage).
3. Check whether your network connection is stable. Try using 4G.
4. Try uninstalling the software and reinstalling with the update.
If the issue persists, contact the Nothing Support Team for further assistance.

Please follow the below steps:
1. A network problem: Please check whether the network is normal or try using Wi-Fi.
2. Find the browser app by going to Settings>Apps>See all apps>Find the App>Storage&cache>CLEAR STORAGE and CLEAR CACHE.
3. Try restarting the phone.
If the issue persists, contact the Nothing Support Team for further assistance.

Please follow the below steps:
1. View other apps or webpages to confirm if the network is working normally. Confirm whether mobile data is turned on. Check whether your mobile phone data package has exceeded its limitation. Or try using WiFi.
2. Exit the game, remove the background cache and then re-enter the game. Find the game app in Settings>Apps>See All Apps. Go to Storage & Cache in the game settings to clear the cache.
4. If the above methods don't work, uninstall the game and download it again.
If the issue persists, contact the Nothing Support Team for further assistance.

Please follow the below steps:
1. Check in Settings>Glyph Interface that the Glyphs are turned on.
2. Check the time is set correctly. Go to Settings>Glyph Interface>Bedtime schedule.
3. Restart the phone.
If the issue persists, contact the Nothing Support Team for further assistance.