App function issue
- Why can't I pair CMF earbuds to my iPhone after reset?
- Why can't I use the Nothing X app to connect to Ear (open) while on a call with an iOS device?
- Why can't I use the Nothing X app to connect to my Nothing Ear while on a call with aan ios device?
- Why can't I pair my earbuds to my iPhone after the reset?
- What languages does the Nothing X app support?
- The App stopped working, what should I do?
Button/Gesture control issue
- Why can't I switch to the previous or next music track using the Roller button on CMF Headphone Pro?
- Why can’t I adjust the volume using gestures after enabling the setting?
- Why can’t I use gesture controls on my Nothing Ear (3) to switch to the previous or next track?
- I've set Ear (3) to use gestures for volume control. Why is this not working?
- Why does the wear detection on my headphones not work?
- Why can't I fast forward or rewind audio using the paddle on my headphones?
Application issue
- Why can't I connect CMF Headphone Pro to the app during a call on iOS devices?
- Why can't I use the Nothing X app to connect to Ear (3) while on a call with an iOS device?
- Why can’t I use the AI assistant on Nothing headphone (1)?
- Why can't my headphones pair with the Nothing X app on iPhone after a factory reset?
- Why can't I connect the headphones to the app during a call on iOS devices?
- Why does the Nothing X App frequently disconnect from the Watch?
Application
- Why can’t I connect to the Nothing X app during a call on iOS?
- My screen glitched while on Google Maps. What can I do?
- I can't download apps. What can I do?
- When I send text messages while in a gaming app, the message doesn't send in the background. What can I do?
- I can't send voice messages in a game. What can I do?
- How do I hide app icons on Phone?
Battery issue
- Why is is the battery of CMF Headphone Pro draining so quickly?
- Why is the battery draining so quickly?
- Why is my headphones battery draining quickly?
- Why is the battery draining so quickly?
- Why is the battery draining so quickly?
- Why is my CMF Buds Pro 2 battery draining quickly?
Bluetooth connection issue
- I've connected my headphones to both my phone and laptop, and am using the headphones for online meetings on my laptop. Why does the phone call audio come from the phone when I receive a call?
- Why does the Bluetooth disconnect when I plug in a USB-C audio cable or 3.5mm aux-in cable to my headphones?
- I had CMF Headphone Pro connected to two devices with Dual Connection. Why is it only reconnecting to one device after I've walked away and come back?
- I've connected my headphones to both my phone and laptop, and am using the headphones for online meetings on my laptop. Why does the phone call audio come from the phone when I receive a call?
- Why can't CMF Headphone Pro pair with the Nothing X app on iPhone after a factory reset?
- Why can't my device find CMF Headphone Pro during pairing?
Calling & Network issue
- The Wi-Fi hotspot does not turn on. What can I do?
- The data network isn't working. What can I do?
- There are network issues when I download or update a game. What can I do?
- How do I turn on the call recording function?
- The network or download speed is very slow. What can I do?
- The line is breaking during a phone call. What can I do?
Camera
Charging issue
- Why is CMF Headphone Pro not charging to full capacity?
- Why is CMF Headphone Pro not charging?
- How can I get my earbuds to charge fully again?
- How can I get my earbuds to charge properly again?
- How can I get my earbuds to charge again?
- Why can't my headphones charge to full capacity?
Connectivity
Function issue
- Why do my headphones automatically turn off when not in use?
- Why doesn't wear detection work on my headphones?
- Why can’t I use the AI assistant on Nothing headphone (a)?
- Why is the vibration sensation of my watch too weak?
- Why doesn't my watch ring for incoming calls?
- Why does the audio not get recognised when I plug in the Type-C audio cable while the headphones are powered off and then turn them on?
Functions & Settings
- How do I hide app icons on Nothing Phone?
- Battery share isn't working. What can I do?
- The time in the status bar is different from the clock widget. What can I do?
- Face unlock won't work. What can I do?
- My phone won't vibrate. What can I do?
- An app icon has disappeared from the home screen. What can I do?
Mic issue
Power & Charging
- My phone won't turn off. What can I do?
- My phone is unresponsive when charging. What can I do?
- My phone is heating up. What can I do?
- The battery has dropped quickly. What can I do? Plus, how do I check my phone's power consumption?
- My phone isn't charging. What can I do?
- The charging speed is slow or my phone won't charge fully. What can I do?
System problem
- The OTA / system update won't work. What can I do?
- The software won't update. What can I do?
- The phone is slow to boot after a software upgrade. What can I do?
- One of my app stops running unexpectedly. What can I do?
- My phone is slow to turn on. What can I do?
- The phone stutters when playing games. What can I do?
Sound
- My phone won't record sound. What can I do?
- When playing music, there's sound coming from the receiver but not the speakers. What can I do?
- There's no sound when I play videos. What can I do?
- There is a noise when I play a video. What can I do?
- There's no sound from the speakers when I play videos. What can I do?
Sound issue
- Why do I feel the sound quality of my headphones is poor?
- I feel the noise cancellation is not effective. What should I do?
- Why is the default volume much higher when I use the type-C audio cable or the 3.5mm aux-in cable, as compared to Bluetooth?
- How do I adjust the volume when using the type-C audio cable or the 3.5mm aux-in audio cable?
- What functions are available with the type-C audio cable and the 3.5mm aux-in audio cable?
- The sound quality of CMF Headphone Pro isn't great. Is there anything I can do?
Others
Button/Gesture control defects
- Why can't the watch control the music volume?
- Why can't I switch to the previous or next song using gesture control?
- I have set CMF earbuds to use gestures for volume control. Why is this not working?
- Why can't I switch to the previous or next song using gesture control?
- I have set Ear (open) to use gestures for volume control. Why is this not working?
Exercise and health data issue
- What can I do if my Watch 3 Pro's data cannot be synced to iOS devices I am using it with?
- Why is my Watch 3 Pro not accurately tracking distance/calories during outdoor workouts?
- What can I do if my Watch 3 Pro does not accurately track distance or speed during outdoor exercise?
- What can I do if my Watch 3 Pro's exercise data won't reset?
- What can I do if my Watch 3 Pro's blood oxygen measurement is inaccurate or does not display?
- What can I do if my Watch 3 Pro's heart rate measurement is inaccurate or does not display?
Weather information issue
- Why is the time on my Watch 3 Pro different from my phone?
- What can I do if the weather information on my Watch 3 Pro does not update or does not display?
- What can I do if the weather information on my Watch does not update or does not display?
- How can I make the weather information on my Watch Pro match my phone's weather information?
Time and date issue
Find-my-devide issue
Display issue
- When I sleep at night, my watch is always accidentally touched and the screen lights up. How can I solve this problem?
- How can I prevent the brightness from dimming when my Watch 3 Pro switches to the AOD Watch Face?
- What can I do if my Watch 3 Pro's screen does not light up when I lift my wrist?
- What can I do if my Watch's screen does not light up when I lift my wrist?
- How can I prevent the brightness from dimming when my Watch switches to the AOD Watch Face?
Speaker issue
Notification issue
- When receiving a call, why does my Watch 3 Pro sometimes show the name of the caller, and sometimes show the number?
- What can I do if my Watch 3 Pro does not receive messages after I connect it to an iOS phone?
- What can I do when my Watch 3 Pro does not vibrate or flash the screen to notify me of messages or calls?
- Why isn't my watch receiving message notifications?
- Why isn't my watch receiving message notifications?
- Why won't my Watch Pro receive message notifications?